Tal Sims

Review of ASOS.com

The worst customer service ever! Apparently if you...

The worst customer service ever! Apparently if you use a discount code and then return the item after ordering a different size in a separate order then you aren t entitled to a refund. I paid for the same jacket twice and have 1 jacket because I returned one of the sizes for a refund now I am being told 2.5 weeks after returning the jacket that I am not entitled to the refund because of the discount code I used. So send me the jacket back then?! Oh wait nope they won t do that either! I won t be using the service again. Once my husband uses his birthday voucher that his family got for him neither of us will be using the site and will be telling all our friends and family not to. You ve lost a loyal customer