Szilvia Olah

Review of Alumco LLC

I would like to raise a serious complaint about th...

I would like to raise a serious complaint about the way your employees deal with customers.

I have contacted Alumco in January (now it is May)as my balcony door was difficult to close. 2 gentlemen came they made the matter worse as since then i cannot even open the door. They told me that they will order the necessary accessories and will fix it. Since then i called and emailed several times. Most of the time they dont even reply back and when they do they promise to call me back but never do.

This customer service is unacceptable on all levels. I live in Sports City and Alumco did the building therefore, i was direct to it. It seems that nobody can help me with such a simple matter.

Can you please advise how can i get your company to fix my balcony door?