I have been a customer of Charter bank for several...

I have been a customer of Charter bank for several years now, and I must say that their service is average. While they get the job done, there is nothing exceptional about their offerings. The website is easy to navigate and the online banking is convenient, but there is definitely room for improvement. The customer support is decent, but sometimes it takes longer than expected to get a response. Overall, I would say that Charter bank is an average bank that gets the job done.