Terrible. Been waiting on a repair to my the broke...

Terrible. Been waiting on a repair to my the broken line to our house for a week now. We were told somebody came out and took care of it without telling and another technician is scheduled to come and finish the install. Turns out nobody ever even put in the order for repair and we are now at the beginning of a 14 day wait list for the line to be fixed. They had no notes about the service we required in the first place. Completely pathetic.