Roland Slopianka

Review of Audi Australia Retail Operatio...

We own a 2015 Audi A3 1.8 TSFI which is comfortabl...

We own a 2015 Audi A3 1.8 TSFI which is comfortable, economical and a pleasure to drive.
The reason for the reduced star rating is the overpriced servicing in the dealer network. I was quoted between $ 820.00 and $ 930.00 for a relatively simple 25000 kilometer service (three quotes). According to "Audi Australia" the allowable time for this service is 2.5 hours. Taking the costs for materials and oils used for this service into consideration, this would leave a rate of $ 350.00 plus per hour.
We are not talking about brain surgery or rocket science. This is an oil and filter change and a thorough looking over. ......
An independent, yet brand specialized workshop did a great job using genuine Audi parts and Audi recommended oil for a bit more than half the price..
I think it would be in Audi's interest to keep an eye on their dealers because this might drive even brand loyalists away.