I have mixed feelings about Distec gmbh. Although ...

I have mixed feelings about Distec gmbh. Although their website is user-friendly and their products are of good quality, the customer support could use some improvement. There have been instances where my inquiries were not addressed promptly, leading to frustration. However, when I finally reached out to a higher-level support representative, they were able to resolve my issues effectively. Overall, I would rate Distec gmbh as average.