Stephen Doerk

Review of Oregonian Media Group

Would rate zero stars if possible. Purchased a Su...

Would rate zero stars if possible. Purchased a Sunday only delivery in mid November 2017. No delivery for a month. Called and was given credit for missed deliveries and my complaint was escalated. No deliveries for several weeks. Called and was given credit for missed deliveries and my complaint was escalated to someone else. No deliveries for several weeks. Called and was sent up to a supervisor who told me that since I had not requested a refund up to that time, I was not eligible to get one. I requested a refund on EVERY call and was asked to be patient while they sorted out the delivery issue, escalated the complaint and credited my account for the weeks missed. Well, they can keep the money and I will gladly post 1 star reviews everywhere I can possibly find. Not the way to handle a business, especially one that is dying and painful death like print news.