Vincent Dyer

Review of Northwick Park HART Team

It is just not good enough as before l entered thr...

It is just not good enough as before l entered thr hospital reception area there were people begging at the front entrance.l thought l had entered a pakistani airport lounge as no one was speaking english.l stood in line waiting to be seen by the reception staff.l was waived over by a member of staff saying 'come here boss'. I gave her my details and my complaint.l thought it was a health care centre.There was begging inside the hospital waiting area with ladies with small children who were shaking empty coffee cups.l mentioned the begging situation to a member of staff and she said,"they are good people from my village back home".