Divya Bansal

Review of New Directions Australia

After placing an order and paid in full , none tak...

After placing an order and paid in full , none takes any responsibility to talk -with manners over phone! 2nd time this has happened now. 1st I bought a base which i was told how to use over email and when I called on a Monday that it wasnt working as per their instruction, they said call back on Thursday when Amanda returned. None ever called back!! None replied to my email!!!

Its sad to see hundreds of dollars of orders that we place are not attended to and none cares to answer when called - I was spoke rudely to today and that was totally uncalled for. The man literally shouted at me over the phone that why was I calling - order will be sent in 5-10 days when ready!!!!!!!!!! Outrageous customer service. You should be so ashamed of your behaviour today sir.