I used the company's services to ship some items, ...

I used the company's services to ship some items, and overall, I found the experience to be just okay. The website was user-friendly, making it easy to track my shipment and find information. However, the customer service was a bit lacking. I had some issues with the delivery, and it took a while to get a satisfactory resolution. 📦 Despite this, the package arrived in good condition and within the expected timeframe, so I can't complain too much. If they improve their customer service, it would make the whole process more pleasant. Overall, it was an average experience.