Do NOT give them your business! Rude and incompete...

Do NOT give them your business! Rude and incompetent employees who have no idea what they're doing. I have contacted grandville printing a few days ago and requested more information on printing. Took them a week to respond and when they did, they were irritated of why I was actually calling and simply refused the job and HUNG UP - do you not need my money? Fine, I won't insist, I am hoping all your potential customers will see this.
They could have told me that day one, either that they refuse the job, or that they're incapable to do it, without wasting my time.
In a competitive market, with thousands of companies offering the same service they do (printing - no big deal), chose a reputable business, with customer oriented employees!