The hotel looks great but the staff wont reapond t...

The hotel looks great but the staff wont reapond to you as quick if youre black especially. Stayed for a week but would take at least 2 days before getting a service fixed like lack of internet in the room or getting an iron box and you have to keep reminding the staff about your request. The rooms arent spacious either for a hotel of its class. While tje outdoor decor is great, Didnt like the decor in my room right above the bed as in tje attached photo.