I have never had so much trouble working with a co...

I have never had so much trouble working with a company Trying to get a 24 dozen hat job done with no response for over a month after multiple calls, emails, and no answers. I have a customer that insist on having TOW hats and your company letting me down, shows me letting my customer down. Same story on an order I placed last year My sales guy got fired and no one to be found to take over my job. Very disappointed.