Denise B

Review of Audi San Diego

George is always highly professional, knowledgeabl...

George is always highly professional, knowledgeable and communicative, yet has a low-key, friendly demeanor. He makes you feel like you're a family member. The loaner vehicle program is truly convenient so I can get to work and where I need to be without worrying about being late. The staff at the loaner desk are also quite friendly and accommodating. The service staff who greet you and bring your vehicle back after service are always smiling and polite.

The only complaint I have (and why I docked you a star, below) is that Audi management has stopped offering their awesome vehicle detailing service. What a terrible disappointment! I had been using it quarterly to keep my beautiful S5 in near-showroom condition and it was a great value. The detailers at Audi know Audi vehicles and how to make them look nearly new again. The convenience and quality were worth it. I have a crazy schedule as a busy physician, and its hard to find another site or mobile detailer that I trust to leave my S5 with. Even paying a higher price, the results just aren't as good. PLEASE BRING IT BACK!!