I Bought brand new G4 Brewer for my new store .con...

I Bought brand new G4 Brewer for my new store .connected water and power to the brewer turn On ,No power ,
Called customer service spend 1 hr no solution ,Curtis want there tech spend 2 hrs was told maybe mother board Bad .told me he will call Curtis first thing I the morning and have them ship it overnight and comeback to to install ,
Next day customer service called told me board is bad and maybe transformer and I have to pay for everything ,Peter (customer service was 100% sure that it was our fault and machine was good there is no way it could be factory default or something else and will not ware tu and now I have to pay for the parts and install
Bad customer service will never buy Curtis product or recommend ,