I reside overseas. Two years ago I made the decis...

I reside overseas. Two years ago I made the decision to buy an off the plan apartment in Canberra marketed by the Independent Property Group (IPG) to use as an Australian base for part of the year and Settled end of 2019.

The coronavirus outbreak and subsequent worldwide lockdown threw my plans into total disarray. At that point I decided to lease out the apartment and entrusted the management of my property to IPG Property Management.

On a short pre-settlement visit to Canberra I met with Hayley Scerri, IPG Property Management when we discussed different leasing options and associated costs and based on her helpful advice I was able to decide on the best leasing option to take. Later prior to Hayley going on leave she introduced me online to Liz Harvie, IPG Property Management who would help me get my apartment ready for leasing.

Liz provided delivery access for the furniture, household goods and the services of an interior decorator which I had ordered and purchased online. She also provided access for building rectification work and minor maintenance work undertaken in the apartment. I have nothing but praise for the way Liz took care of the deliveries, the maintenance work and how she resolved issues which arose at times over the several months it took to furnish and fit-out the apartment. I was at all times kept clearly informed on the progress of events.

With the work on the apartment completed Melaia Tonga, IPG Property Management set into action the advertising campaign and her good work together with the superb photo and video presentation produced by IPG paid off quickly when a suitable tenant was approved shortly afterwards.

I have total confidence in the IPG Property Management Team and look forward to a successful working relationship with the property managers in the future.