T

Tammy Caress

4 years ago

Audrey Kaplan is SCUM- run don't walk. Applause d...

Audrey Kaplan is SCUM- run don't walk. Applause deserves zero stars. The owner Audre Kaplan is a heartless money hungry thief with no compassion for children. She pays New York taxes but is breaking the New York business law when she forces people to sign her contract and check the no refund box. BUYER BEWARE- This contract is cancellable according to New York Business law ARTICLE 26 304-b.. My daughter signed up for a troupe hip hop class months in advance. After enrolling she was diagnosed with a benign leg tumor that causes her pain with extreme exercise. When we tried to recoup the hefty sum of $2100 for the class Applause refused to give refund me my money back. A doctor's note and radiologist report was given to Ms. Kaplan at Applause. She scoffed at my report. My daughter never even took one class and I asked for my money back before the class started. We would recommend staying away from this place because even if the dance is good when a problem arises the people running this are not compassionate and don't care about your kids. According to this same New York business law, Applause actually owes me double the amount Ms. Kaplan stole $2100 from our family by not refunding money for a class that was never attended. Ms. Kaplan was notified in writing on three separate occasions before the class ever took place but still feels she can hold money hostage. RUNNNNNN! APPLAUSE are uncompassionate thieves, There are much better run programs in the city, Parents you can do much better for your child. UES recommendations- Go to Eastside Dance Company located on 82nd between 2nd and 3rd Ave or American Youth Dance Theater located on 75th Street between York and 1st Avenue. Both are wonderful studios with compassionate people running them that actually care about your child.

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