C

Christina Perez

4 years ago

I am an owner here and I was upset with my recent ...

I am an owner here and I was upset with my recent visit here. I brought my sister in law through the referral program. We were in building 3 in Willowbrook. When we came in the room it smelled so bad, like a dirty wet mop. The carpet still felt moist like if they just cleaned it. It they didn t even do a good job. Also the sofas looked disgusting and old that I didn t even want to sit on them. There were dead bugs inside the room all along the patio door. The pots and pans are terrible. Also my niece had gotten burned really bad from the pool. It has wayyyy too much chlorine it s ridiculous. I don t understand what I m paying for. Even if it was through the referral program, it shouldn t be this bad of an experience. The people we bring are not going to want to come back or even own something like this. You need to start renovating because everything is just so old and outdated.

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