Paid for a wash and detail had to get a refund bec...

Paid for a wash and detail had to get a refund because they didn t do it. I was told they had a shuttle to take me to the hospital where my family was (which they lied) when I scheduled my service and when I arrived they told me the shuttle was no longer running at 2 pm!!! Worst experience I ve ever had at a Toyota dealership! Employees weren t friendly either...none of them spoke except where one had to when I was checking in for my service.