The customer service provided by Enova Service - T...

The customer service provided by Enova Service - Trading was decent. I reached out to their support team regarding an issue with my product delivery, and they responded promptly. However, they lacked attentiveness and didn't seem genuinely interested in resolving my problem. The representative I spoke to appeared to be in a hurry, which made me feel a bit rushed and unheard. Although they did eventually resolve my issue, the overall experience was average. Additionally, navigating their website was mediocre. It felt outdated and lacked a user-friendly interface. The information I needed was scattered, making it difficult to find. They could benefit from improving their website's functionality. Overall, Enova Service - Trading delivered satisfactory customer service, but has room for improvement to truly meet customer needs and expectations.