Melissa F

Review of Albert's Transportation

I have had to postpone my wedding twice and now ha...

I have had to postpone my wedding twice and now have had to cancel due to covid. I emailed the company twice with no response, called to which they said they'd call me back but never did. Called back today to find out when I could get refunded for my deposit to which they responded they refuse to give refunds because they have held the vehicle for over a year. However they said if I booked a month ago "they'd look into it" but because it's been over a year they won't. It doesn't even make sense because the date hasnt even happened yet and I still called with plenty of advanced notice. Would not recommend. Should have known it was not a legitimate place when they refused to send a receipt of my payment or documentation of any policies they have. Not enough BS with rescheduling then canceling but now have to deal with scam places like this.