Connie Johnston

Review of Boise Anesthesia, P.A.

No one asks you who you would like to provide your...

No one asks you who you would like to provide your anesthesia care, but if they were to change that, don't choose anyone from this group. I asked the anesthesiologist to provide just local anesthesia during my short outpatient procedure and he acted like I didn't have any idea what I was talking about, then I overhead him tell my nurse that I should not speak to the doctor before he did. I stayed alive and don't remember the surgery, so I guess he "made me comfortable". The real problem is the billing. I received a bill a month after surgery, paid it within the week, received another bill the next month, thinking it was for a surgery I had a week later, paid it within a week, then received another bill the next month and checked back to see that I'd been billed three times for the same procedure. I called and was informed that the bill had gone out just a day before they received my payment (paid electronically, so that's impossible). I asked to check if it had already been paid twice and was asked if I was on a payment plan -- no, then finally she tells me that my account has a credit and they were sending a refund check -- what? It had been paid twice and I was still billed a third time, and she says it's because the bill went out a day after payment that was made 2 months ago??? Something is terribly wrong. We'll see if I get a refund and if the bills stop coming.