Wow, what a headache! I don't even know where to s...

Wow, what a headache! I don't even know where to start with this company. I signed up through my work and was not given the card until Oct yet told me I was retroactive from Sept. I decided to cancel because my husband has benefits and I cant justify paying $130. I cancelled and knew I would have to bite the cost of the two months which is fine. I will NEVER use this company in the future and will never be referring anyone to this company. They have made it such a hassle cancelling and I haven't even used their service, no cards were even provided to me, and or booklets or pamphlets. They said it was mandatory that I provide my husband policy info to be able to cancel? I have never heard of that? why does another benefit company need my personal info. I just feel like if I was given more info or someone explained things to me there wouldn't be such an issue