Martin Nes

Review of Washington Athletic Club

After dealing with the WAC parking garage attendan...

After dealing with the WAC parking garage attendant asking questions about my mistake of parking in the wrong garage and trying to get an understanding of where I parked and where I should have parked my taste of the WAC is disastrous, discrimination and demeaning.

The situation started when I was unaware I parked in the wrong parking garage after reading the directions from my prepaid parking ticket vendor. I missed the entrance by 1/2 a block mistaking the first WAC location a block before for this WAC.

I drove up and my partner handed the agent our ticket which the agent dismissed my partner calling him a filthy immigrant. This initially irritated me as it would anyone whose partner is being discriminated against. I was agitated that we were approached harshly by discriminating and dismissive comments which I believe anyone would be. I approached the window and asked isn't this the City Center Building parking? he said "NO it's the WAC" parking. I was confused and asked isn't this the City Center building? He said "There are signs and logo's all over this parking garage." I was getting frustrated as he was unhelpful and continued his belittling remarks. I was getting angry and just wanted to get out. I gave him my credit card and asked then fine what do we have to pay? he asked for my ticket upon entrance and i said "I don't know. as I prepaid my parking." he again asked "The ticket you got when you entered. Where is it?" I threw my hands up and said "Do you see it?" He then mimicked me and in a dismissive rude behavior in a raised voice stated "I'm trying to help you but fine you can pay full price." He charged me the $35.00 and gave me a receipt and the gate ticket and then said I'll just open the gate for you and walked away from the window.

I got back to my car and drove 10'. I noticed my entrance card and walked back hoping to get a refund. I put it in the tray and he waved at me and said "Good bye." I was beyond functional and just left.

Any club with employee's that represent their association in such a dismissive, discrimination and belittling manner does not deserve to have a job, nor be able to deal with the public. I'm simply asking for an apology and the refund of my difference. They have my tickets, they can calculate the difference. At this time I have not heard back from the WAC.