TRS has the worst employees EVER. After we had bee...

TRS has the worst employees EVER. After we had been on hold for hours and then finally someone gets on the line to speak to you, they lie to you, give you wrong information, hang up on you and are absolutely rude, and don't care. If these calls are monitored someone should review these calls and make a lot of necessary changes. We have worked hard for our money and these children, and then we get treated as if we are applying for food stamps or asking for something that belongs to them. THEY ARE JUST PITIFUL!