On July 3, around 10 am, on our way to a hike, my ...

On July 3, around 10 am, on our way to a hike, my daughter and I stopped at Neils Lunceford Landscaping in Silverthorne, CO to buy a hanging basket. When we approached the window to pay, my daughter asked the male employee if we could pay, and leave the basket while we went for a short hike. There was no one in line, and very few customers, but the man told us in a rude, condescending, and uncompromising manner that he would not be responsible for our merchandise. A female employee reinforced that they would not keep a prepaid plant for later pickup. I asked about putting a "sold" sign on it, and she said, "No someone would take it".........really? She also said they were closing early, but when we drove past after our hike, they were still open. I've owned a home in this area for 30 years, and am not used to such shabby treatment. It was so puzzling, especially when so many small businnesses are struggling durning these trying times. In the end they lost a sale, any future business from us, and that of our friends and neighbors who will hear this story. If this is, in fact, a policy, they could have handled it in a polite, friendly, and professional manner.