Rene Molina

Review of Qualcare inc.

Called for verification of benefits, the lady who ...

Called for verification of benefits, the lady who picked up (operator) did not say business name or her name, I had to ask her where I was calling to make sure I dialed correctly. I told her what I was calling for and just told me hold on and did not tell me she was connecting me anywhere. I waited on the phone with the crappiest hold music ever (and I thought classical or instrumental music was bad) I was on hold for over 45 mins unfortunately had to hang up since it was time to go home. I started call 4: 43 PM and was on hold until 5:30 PM when I hung up!