David Liddle

Review of Fmg facility management group

As a customer, my experience with this facility ma...

As a customer, my experience with this facility management group was average. The company's website was easy to navigate and provided sufficient information about their services. However, I found the overall customer service to be lacking. The response time to my inquiries was slow, and there were instances when my concerns were not addressed promptly. On the positive side, the company's prices were competitive and the quality of their work was satisfactory. The technicians who performed the maintenance services were knowledgeable and professional. However, there were a few occasions when appointments were rescheduled without prior notice, causing inconvenience. Overall, while the company provided an average level of service, improvements could be made in terms of responsiveness and communication with customers.