Rhonda McKinnon

Review of Lexington Law Firm

Don't get me wrong they did get some items removed...

Don't get me wrong they did get some items removed, however they purposely take their time so they can suck more money from your bank account! My husband called to cancel our services last month and was told that both of our accounts would be cancelled, well mine didn't get cancelled and were we charged another $100. I called in and spoke with someone who states that my husband couldn't have cancelled my account that it would have had to be me to make that request, I explained that I was sitting right next to my husband when he made the call to them last month and heard him ask if both our accounts would be cancelled and he was told yes. The representative I spoke to was not pleasant and argumentative saying that we wouldn't have told him that because of privacy...blah blah blah..., she said they could pull up the conversation that my husband had with them last month to prove that, I requested that they do listen to that conversation because if they had told him that I needed to cancel my own account I would have done that last month while he was already on the phone with them. RIP OFF!!!!