I'm confused. I've been to Red Orchid twice and I ...

I'm confused. I've been to Red Orchid twice and I don't think is deserves a score this high at all! Sure, the service was great and the decor was good but the food was terrible! The chicken was dry and overly floured; in fact it, thinking back on it, maybe it wasn't chicken, just a ball of flour. The fried rice was terrible and cold and the spring roll was sitting in a pool of oil when it came to the table. Fool me once shame on you, fool me twice shame on me. I'm done with this place.