I had high hopes when I reached out for assistance...

I had high hopes when I reached out for assistance with my mortgage, but the experience fell short of my expectations. The communication was a bit inconsistent, making it hard to get the answers I needed in a timely manner. 😔 Additionally, some of the advice I received felt generic and not tailored to my specific situation, which left me feeling uncertain about my options. While the team seemed knowledgeable, I expected a more personalized approach. Overall, it wasn't quite the support I was looking for when navigating such an important financial decision. 🏡