Scott Microlights

Review of Kelly's Resort Hotel, Rosslare

I have had to resubmit this review as it was not f...

I have had to resubmit this review as it was not fully accurate. Myself and my wife have been coming to kellys for more than 5 years sometimes 2 to 3 times a week for dinner and no the staff well. A few months ago I got the name of one of there staff wrong Andrew and he told me "get my name wrong again and i will kill you". During a complaint to Bill Kelly I explained this and he said look he was probably joking and he is new but a nice guy. My wife heard him say it and it was not said with a smile however I let the situation pass. We decided yesterday to go for a special dinner and booked the restaurant and I had flowers delivered to the reception as it was our 7th wedding Anniversary . Staff at this point were helpful. Dinner for me the main was bland and uninspiring however the starter and desert were good but at nearly 170 euro for dinner not what I expected. After dinner we went to the bar and I sat down with a glass of wine with my wife. After approx a few minutes the same staff member mentioned above walked up to me and smacked my inner leg hard and twice and walked off without a word. Myself and my wife stared in utter shock at each other. I then witnessed the staff member face with his back away from us chatting to other staff. I immediately got up approached him and told him never to touch me again to which he replied "this is what we do here in Ireland and i know you'. I'm English but have never in 40 years had a staff member strike me. I explained that is not how it is done any where and I do not know you to an extent that you can do that. I got no apology and I left and complained to the manager who came back to me and explained he was only messing around and was sorry but he would call me in the morning to go over the incident but did not look that shocked.

I subsequently left and called the Gardi at home who will now investigate the matter. I asked twice if there were cameras in the bar and no one would confirm if it covered the area this happened I also called today to speak to management but no one was available . Also Laura Kelly responded to my last review claiming I had a vendetta against the hotel and I was not welcome back. Well Laura I most certainly will not be back if without investigation and for no reason you claim I have a vendetta when your staff treat clients in this disgusting way. I have called the hotel and will await your call. I also suggest you let the Gardi do there job before claiming Vendettas which are untrue and just an effort to deflect the serious nature of the events which i will pursue with vigour.

I will once I have made a statement to Gardi be contacting my solicitor as after spending 250 euro in your hotel have been treated with such distain. No one called me today instead just responded with untrue allegations in order to somehow play down this matter. I will also be requesting the camera footage of the bar.