They accidentally took our garbage and recycling...

They accidentally took our garbage and recycling cans (again). We pay early every month and have the entire time we have lived here. When I called they said there was no order for them to be picked up and it was done by mistake and then proceeded to tell me it would take five business days for a new one to be processed and delivered. I now have to pay for garbage services I m not receiving and figure out where to put a weeks worth of diapers and garbage for a family of four because their employees are illiterate and incompetent. In all the places we ve been stationed, I ve never had to deal with this much stupidity.