B

Bernie Maron

4 years ago

I booked a Saturday round for myself and a friend....

I booked a Saturday round for myself and a friend. The person who booked the tee time promised me that we would get the Senior rate. When we arrived, the clerk said there was no Senior rate, so I had to tell my friend the round would cost $20 more that I had previously told him.

$20 is not a big deal, but there is a principle here which is. I wrote to both the resort General Manager and to the Director of Golf. After over I month, no one has even acknowledged my complaint.

Whatever rate you are promised, get it in writing.

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