I was told to wait an hour an they would call me, ...

I was told to wait an hour an they would call me, because the alley was full and I was okay with it, but an hour later, no one called me, I waited another half an hour, and to no avail, no one called me, by now I was extremely pissed, I water and hour and a half sitting on the couch in the front. Also, the receptionist is rude, it's like she doesn't like her job, it was pure crap. NEVER COMING BACK AGAIN!!!