Chrissy H

Review of The Windmill on the common - H...

Booked a table of 6 outside for my birthday and sa...

Booked a table of 6 outside for my birthday and sadly the experience was ruined by how we were treated by the security guard. My friend arrived and passed me a present which happened to be a box of chocolates and within seconds the guard was telling us that outside food could not be consumed. Of course, that is a valid rule and we explained calmly it was just an exchanging of a gift that was going straight into my bag but his tone was argumentative and patronising and he talked over us.
He returned later the moment our 6th guest arrived to remind us of the rule of 6 as if the table wasn't booked for 6 with only 6 seats available. I appreciate the business is striving to keep government advice but his tone was unnecessarily rude and he spoke to us like we were children.

It was a shame because other members of staff we encountered were polite enough. Despite waiting nearly an hour for a couple of bottles of wine and some glasses, the staff were apologetic. So it does just seem to be this one member of staff and I have a noticed a number of complaints on here about a rude security guard!