I recently used this transportation company for a ...

I recently used this transportation company for a delivery and was reasonably satisfied with the overall service. The website was easy to navigate and provided helpful information. However, the communication regarding the delivery timeframe could have been more proactive and accurate. The delivery arrived on time, which was great, but the customer service could have been more responsive to my inquiries. The condition of the goods upon arrival was satisfactory, and the staff were polite and professional. While the experience was average, there's room for improvement in terms of communication and customer support.