I recently used the services of this company for m...

I recently used the services of this company for my tax preparation and was somewhat satisfied with the experience. The website was easy to navigate, and I appreciated the informative resources provided. However, I found the customer service to be a bit lacking. It took a while to receive a response to my inquiry, and the communication could have been more prompt and professional. Although the end result was accurate, I felt that the overall process could have been smoother. I hope they can further improve their responsiveness and client communication in the future.👍