Sharamuto

Review of Troncalli Chrysler Jeep Dodge ...

Terrible experience!

Terrible experience!
I spent the whole day talking to them via email and phone. First i asked about the car they had and they priced it at 28 000 when on their website the car was selling for $26 000. I should have stopped there but i continued. I took a screen shot of their website and sent it by email and they said oh ok we will give you that price ONLY if you get our financing (Another RED flag). They also asked me about my trade in and i said i had a 2014 mustang i wanted to trade in perfect condition so they said we will give you xxx money for it. I sent a VIN number over email and they sent me proof of how much they would give me. I applied for their financing over the phone and got approved so everything was ready. After work i decided to drive there in traffic leaving at 5:30 and getting there at 7:30 60 miles ONE WAY. I get there only for them to tell me we will have to give you $5000 less for your trade in because we were under the impression your car was a GT v8 and not a V6. How is that even possible when i gave you the VIN number and i never once said GT. I knew it was total BS perfect Bait and Switch to get me in the door but i was so tired from sitting in traffic for 2 hrs that i didnt even have energy to argue i simply got up and left. The manager half assed offered to put gas in my car but i was done with them at this point. IF YOU ARE READING THIS STAY AWAY. i am pretty sure most of these 5 star reviews are fake.