Elk Hunter

Review of Karl Chevrolet Inc.

I had spoken with Dylan previously with questions ...

I had spoken with Dylan previously with questions regarding issues I was having with my truck. It was clear he either wasn't listening or clearly is not mechanically inclined. Then when I brought the truck in unfortunately I had to deal with Dylan again. I got tried of repeating my truck issues to correct him because he clearly wasn't understanding clear directions and obviously wasn't listening. Then to top it off them amount of the labor rate was exorbantly outrageous. I did speak with Joel and he made an adjustment which was appreciated but it was still on the lines of a large commercial truck and not a 1/2 ton passenger truck. It's sad you treat a long time customer like this.