Jeremiah McElroy

Review of Larry H. Miller Hyundai (South...

We bought a 2018 Tuscon from this facility last ye...

We bought a 2018 Tuscon from this facility last year and had a wonderful experience with Sam. Of course we came back when I needed a new car. I wanted something used but low miles but got talked into a 2019 Sonata brand new. During the sale somethings were mentioned by the sales department that did not occur as they were presented and after a month and multiple trips to their parts department my car is finally done. Multiple trips for documents, wrong information on trade in and payment on my old vehicle, parts department does not do seat covers, nor help with installation (told different at time of purchase) waiting for hours for shuttle guy when they tinted windows, had to fix my tint and have been dealing with it since we bought the car. It has not been great. Could not give a higher review. We like the service department and guys who work there and control that department have been good. That is why they got 3 stars and not lower. Disappointed!
Jeremiah