Susan Jacquemot

Review of Eastside Massage Therapy

Very disappointed in this place!

Very disappointed in this place!

After a telephone call to authorize credit card payment for my daughter's massage, in which I specifically instructed the rep NOT to add gratuity onto the card, the rep took the liberty of adding a $15 tip. Had no luck trying to resolve the matter with phone calls over the following months. They first failed to refund the amount after promising to send a check, then failed to return my calls. Too bad - my whole family had some decent (though inconsistent) massages here over the years, but will not go back again due to the UNAUTHORIZED CHARGE ON MY CREDIT CARD.