Nancy V

Review of Moss Creek Village Furniture

My husband and I had a wonderful experience in thi...

My husband and I had a wonderful experience in this store. When things go smoothly, it is easy to rave. Sometimes a transaction becomes challenging for a variety of reasons, and that is when you learn what a store is made of! After 40 years of marriage, we bought our first sectional -- a much more complicated purchase than we had anticipated. Amidst our own indecision, an honest error in ordering it and a manufacturers issue with the fabric, we met with the manager, Brian Saul, who bent over backwards to please us and make everything right. He is a first class gentleman and a skilled manager who treated us with kindness and respect. We love what we bought and I cannot recommend more highly dealing with Moss Creek Village Furniture -- its salespeople and management.