Barbara Huggins

Review of Walmart ISD, Bentonville, AR

This is about the auto service dept. at the Woodla...

This is about the auto service dept. at the Woodland's TX Walmart. My grandson went to get his oil changed. When they were finally done after a 2 hour wait, there was oil all over the interior of his car. He asked for the manager. When he came, he had an attitude already. When told what the problem was, he said there wasn't anything he could do. My grandson takes a lot of pride in his car, keeps it clean, and works very hard to pay for and maintain his car. Then to have Walmart dump oil in his car - seriously looks like someone poured oil in it. They didn't even offer any money back on his oil change so he could pay someone to clean his car up. This is not a good way to run a business. We will never use Walmart auto service again.