I recently purchased a brain-computer interface de...

I recently purchased a brain-computer interface device from their website. The ordering process was smooth, and the product arrived on time. However, I found the setup instructions to be somewhat confusing, and I had to spend a significant amount of time troubleshooting. I eventually got it working, but I think the company should improve the clarity of their user manuals and provide more detailed setup guidance. The device itself seems to work fine, but the overall experience left me wishing for better customer support and instructional materials. I would rate my experience as average.