We hired Savoury Chef to cater our wedding in the ...

We hired Savoury Chef to cater our wedding in the spring. I was thrilled and looking forward to working with this company, but was left feeling very disappointed with our experience.

At the start of our event planning, everything was on track and going smoothly, but as we got closer to our wedding date, we felt that the coordination by Savoury chef became very disorganized.

We received our final invoice just days shy of our wedding and it was significantly more than we had expected to pay (SC had forgotten to include the chefs and some of the rentals on our previous invoice). We also discovered several other rental/billing errors during our planning, which made us feel uncomfortable, especially when they initially appeared to avoid our requests to look into it.

The food that was served during our reception was excellent, and the serving staff were great, however they served someone else s wine during our dinner and cocktail hour (despite being the only vendor with the wine list and responsible for serving the wine). Also, the beef, one of our main courses, was served late and as the last course, when guests had almost finished eating. Even after learning about the wine mixup, our coordinator never acknowledged the error or offered us an explanation.

Unfortunately, we felt that the new owner and staff were not genuinely interested in our experience nor were they receptive to the feedback that we provided. We were left feeling undeserving of their time despite having spent a considerable amount of money. Savoury chef added a significant amount of unnecessary stress to our wedding planning and day, and based on our experience I cannot recommend them for catering services.