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Review of MyLoanCare

Horrible Mortgage company!

Horrible Mortgage company!
I called in May to get the exact payment amount for my mortgage payment. I made the payment and thought everything was okay. I called today, and the rep stated my payment was 10 cents short, and that's why my information was being reported late to the credit bureaus. Them reporting late to the credit bureaus has affected my lively hood and credit score.

If you can avoid doing business with this company, please do. We are already living through a pandemic. I DID NOT HAVE A GREAT CUSTOMER EXPERIENCE AT ALL

Date: 8/21/220 - Its two weeks and no one has called or followed up via email in regards to my concerns. I have to dispute with the credit bureaus for 10 cent which was Loan-care fault. SMH