Kiana Pilhorn

Review of Chili's Grill & Bar - Ontario,...

The experience was pretty terrible for the most pa...

The experience was pretty terrible for the most part. We were at the Niagara Falls Blvd location. Our waitress Amanda was terrible. She took 20 minutes to even take our order then our appitizers came out maybe 2 minutes before our food which didn't give us anytime to enjoy it. When I did get my food was it was messed up i asked for no beans and what do you know i had beans. I didn't say anything about it because I am not the kind of person to complain but after the terrible service i felt that i needed to say something. She didn't even ask how any of our food was then we had specifically asked for seperate checks and she must not have been paying attention because we had to wave her down to bring the check over she brought one check. We had to remind her that we asked for seprate checks and when she went and fixed it she had put all the drinks on 1 check insted of spliting up like we asked, then to find out she charged us for an extra drink. The food was good but absolutely horrific service.