I recently purchased a smartphone online, and I ha...

I recently purchased a smartphone online, and I have mixed feelings about it. The website was easy to use, and the checkout process was smooth. However, the customer service was not up to par. It took them a while to respond to my inquiries, and when they did, their answers were not very helpful. The delivery was prompt, but the product packaging could have been better. Overall, an average experience with room for improvement.