R

Richard Round

3 years ago

We have just returned from a 5 day stay at South B...

We have just returned from a 5 day stay at South Bay Holiday Park, staying in 6a Ashmore (dog friendly), Things didnt look good when we first saw our caravan , ie, net curtains full of holes and dirty, the outside was covered in green grime.We normally have a dog friendly caravan with no problem in the past, but has soon has we opened the door the smell of dog and damp hit us. The inside was disgusting , lounge carpet stained badly so was the seating area. Toilet and bathroom were freezing and having no radiator did not help and the holes left from fixings had been filled in with tissue. Mold was visible on the ceiling and carpet in the main bedroom and smelt of damp. The bed was so unstable we were frightened to move once in bed. The cooker needs to be codemned , its so old with paint flaking off and rust, with just one tray for both oven and grill. The oven knob keeps turning so bad that we thought we had turned it off but on returning we noticed oven was on yet the knob was in the off postion, but worse was yet to come. When stripping the bed upon leaving whilst taking the quilt cover off we noticed the quilt was badly stained with blood DISGUSTING. The site itself was perfectly positioned and clean and kept to an high standard, as this was our first holiday after a very stressful year including my partner having an heart attack in February and his mom passing in April. The holiday was suppose to cheer us up and it was horrendous.

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